Frequently Asked Questions

LOMA | Loyalty Marketing is Latin America’s leading event focused on B2C, B2B, and B2E loyalty strategies. It is designed for leaders in loyalty, marketing, customer experience, sales, trade marketing, human resources, digital transformation, and innovation who are looking to elevate their loyalty, incentives, and engagement programs.

LOMA will be held on September 29–30, 2026, at the World Trade Center Mexico City, located in a central area with convenient access to public transportation.

Address: Filadelfia s/n, Nápoles, Cuauhtémoc, 03810 Mexico City, CDMX

Google Maps: https://maps.app.goo.gl/r95765bsv1XSEz1w7

Absolutely. LOMA is designed for both professionals already managing loyalty programs and those exploring retention strategies or looking for inspiration to evolve their current business models.

The primary language of the event will be Spanish. Some international sessions may be presented in English.

LinkedIn: https://www.linkedin.com/company/loyaltycongress  

 

Insyagram: https://www.instagram.com/loyaltycongress 

 

Facebook: https://www.facebook.com/LoyaltyCongress  

Yes, the venue offers parking for attendees.

Parking rates can be found here:
https://wtcmexico.mx/estacionamiento/

Yes, the World Trade Center Mexico City offers accessible facilities for guests with reduced mobility.

If you’re interested in becoming a sponsor of LOMA, please contact our commercial team via email. We’ll be happy to share available sponsorship and exhibition opportunities with you.

Email: hola@loyaltycongress.com

You can contact us at hola@loyalty-congress.com with any questions or inquirie

No, attendees under the age of 18 are not permitted. Our safety protocols are specifically designed to ensure effective security measures and emergency response for adult attendees.